Struggling to keep up with unrelenting inbound service requests? The first step toward responsive, high-scale customer service is accurately identifying the issues or questions and channeling the inquiries to the right parties. Tapping machine learning and natural language processing, commercial real estate giant CBRE put in place an automated call-routing solution capable of handling millions of service requests per year. Join us on March 6th at 10 AM Pacific for this webinar and learn more about cutting-edge customer service from expert panelists Doug Henschen, VP and Principal Analyst at Constellation Research, Girish Reddy, CTO at SpringML, Google Cloud Platform Premier Partner with Machine Learning Specialization, and Stuart Appley, Managing Director, Global Workplace Solutions, at CBRE. How to get started in this AI journey for automated case routing for your organization?